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We ask the community for their feedback on the services provided at the Buller District Libraries, NBS Theatre, Reefton Cinema, Reefton Visitor and Service Centre, and Westport Airport.
This was the first time the Westport Airport, Buller District Libraries, the NBS Theatre and Reefton Cinema, and the Reefton Visitor and Service Centre came together to deliver a single survey covering several facilities. Previously, some of these venues carried out individual surveys.
This year, we launched a facilities user survey covering a range of services, such as enquiring at the Reefton Visitor and Service Centre, visiting one of the libraries, watching a movie or a performance, or catching a flight from Westport Airport. People could choose which facilities to provide feedback on based on the services they have used in the last 12 months.
This was an opportunity to let us know how you found the interactions at our facilities and tell us where we could improve. We also wanted to know what you liked about our services so we can continue the good work.
What happens next?
We are analysing the feedback and will publish the results in December 2024. The results will help us initiate changes and make improvements.
We will draw the winner out of the people who completed the survey and chose to go in the draw for their chance to win either a movie pass or a book voucher. We will contact the lucky winner in November 2024.
We ask the community for their feedback on the services provided at the Buller District Libraries, NBS Theatre, Reefton Cinema, Reefton Visitor and Service Centre, and Westport Airport.
This was the first time the Westport Airport, Buller District Libraries, the NBS Theatre and Reefton Cinema, and the Reefton Visitor and Service Centre came together to deliver a single survey covering several facilities. Previously, some of these venues carried out individual surveys.
This year, we launched a facilities user survey covering a range of services, such as enquiring at the Reefton Visitor and Service Centre, visiting one of the libraries, watching a movie or a performance, or catching a flight from Westport Airport. People could choose which facilities to provide feedback on based on the services they have used in the last 12 months.
This was an opportunity to let us know how you found the interactions at our facilities and tell us where we could improve. We also wanted to know what you liked about our services so we can continue the good work.
What happens next?
We are analysing the feedback and will publish the results in December 2024. The results will help us initiate changes and make improvements.
We will draw the winner out of the people who completed the survey and chose to go in the draw for their chance to win either a movie pass or a book voucher. We will contact the lucky winner in November 2024.
You can give us your feedback using our online survey form. Completing the online form will only take between 3 to 5 minutes. There are also other ways to participate.
